Sunday, 5 December 2010

Project Management and Scope

For my Project Proposal I had to take the following into consideration:
  • Lift pitch - this is a short description on the project
  • Summary - A little more detail is involved on describing the project
  • Research Outcomes (This was split into three sections)
    • Research Analysis - Analysing everything that I have done in my blogs and at other stages
    • Target Market - The age group that my project will suit the most
    • Techniques used
  • Conclusion - Summing everything up in a couple of hundred words about how you did tasks and brining all of the relevant information together.
Project Scope

When I typed this into Google, I obtained information that was already given out such as sitemap, flowchart and storyboards, but I was looking for something else that I remembered using back in first year. The feature I was looking for was SWOT.
Strengths, Weaknesses, Opportunities and Threats
I believe that this is a great aspect for bringing the Pros and Cons together and finding out what I am stronger at and finding solutions for my weaker areas. Below is a SWOT Analysis for my Project Proposal:
Strengths
  • Unique idea
  • I have a good knowledge of the subject
  • There is a demand
Weaknesses
  • I am a weak programmer
  • Time scale will be hard to keep to
  • It can be hard to gather information
Opportunities
  • Could go further than NI
  • Great Promotion/Advertising of services
  • A good investment
Threats
  • May cause controversy as services from different areas will be on the one page (I doubt it though)
  • Other's may adapt this idea

Wednesday, 24 November 2010

Sitemaps/flowcharts/storyboards for Journi

Now is time to create a site map for the Journi website. This will allow me to see all of the pages in advance and the layout plan of my site.


All of the pages are straight forward the only page with a difference is the county page as it will have links to the different counties in Ulster. Each county will then link to operators within that section and on their pages there services will be included.

The sitemap has shown the following pages:

  • Home
  • About
  • County(which will go to the various counties and then in turn will take the user to the operator' page)
  • News
  • Travel Updates
  • Contact Us
Currently I have twenty definite pages as I know of some operators already providing the services but now I am waiting for other operators to get back to me with their timetables and whether or not they wish to be included in the website.

Below is a flowchart that shows the process of my site from beginning to end. The flowchart begins with a meeting consultation that began back in week one when we were told to email a text document with the following details:
  1. Your Name
  2. A 50 Word Pen Portrait
  3. Three Prospective Projects (Title, Brief Description, Pros and Cons)
  4. Five Inspiring Websites

This image has been taken from My Major Project Proposal.


Below are the storyboards that I have created for my journi website. The storyboards are similar to the paper prototypes only they give a more accurate idea on how the website should appear.

These are the first three pages which are almost similar just with slight different layouts in the main content area. I have gone for a simple, easy approach just like I have researched National Express and Stagecoach create. On the Home page I will have the simple navigation along with some visually expressed content on the left main content area. I will have a Travel Update along the right which will be the Twitter Widget that I will create so that operators can #tag the journi twitter with relevant updates. On the About page I was going to place links along the bottom of the page for Facebook, Twitter and Latest News.

These two pages alike the county page will also be similar as they all have the same layout. The only difference between these pages will be the size of the content area and the different types of styles that I will be including in each of them.


 The selected county and operator pages will also have the same layout keeping a consistency throoughout the whole of my project. In all this will be the basis for my website as I will be using this as a support to the layout of the site. I will be including these storyboards in my Major Project Proposal as part of the appendices as they are a platform in which I will be structuring my project.

Thursday, 18 November 2010

Features I'm researching

Now that I have a name, a target audience and ideas I was going to firstly think of a slogan or strap line for my website making it standout a little more.

The name is journi. So I now need to create some sort of slogan that will make the nae journi be remembered. I came up with some slogans myself and there were a few that I liked others sounded fine at the start but were slightly "cheesy" to say the least.

Always trying to take travelling and transport into consideration I came up with:
Journi -
  • one route for all
  • a new way for all
  • the right way to travel
  • get there with a change
  • everything we do is "driven by Journi"
I then came across an advertising slogan generator which also came up with some good and bad slogans:
http://thesurrealist.co.uk/slogan.cgi?
Journi -
  • if only everything in life was as reliable
  • we bring travel to life
  • go to work on a journi
  • make the most of it
I felt that the slogans that I obtained from the advertising generator focused on general ideas but just incorporated the word into it. I also thought that these strap lines targeted more of a holiday audience as "we bring travel to life" reminds me of the title for a summer holiday brochure. 

I was tied between "one route for all" and "a new way for all". I believe that the first "one route for all" best describes everything. The slogan is describing the aim of the website rather than the travel. One route is referring to the website as it will be the one way in which all of the users will interact with to find out the information for all services. This will be my slogan for the website as I feel it incorporates all that I wish to involve into the website.

Sunday, 14 November 2010

What age group will I be targeting

I have been in touch with some Private Coach Operators with regards to the age groups that they would be transporting to and from Belfast. I was informed that within the last three to four years that there has been a lot more students using the facility. The services were initially put into effect for commuters who had long travelling from home to work and vice versa, but now they see a popular demand for their services from students who travel on a daily basis.

One Operator told me that he had a steady service for working commuters, but since the increase of prices in Belfast more studets are availing of the service and it has been a great success. In turn this too has given me an insight to what type of site I need to create. Another operator Norma, told me her Coach Company provides a daily service, with commuters being predominately workers than students. She explained that a lot of her commuters are in fact those using the Airport Service, as it is an easy and convenient way of getting to the Airport with the use of wifi.

When I asked the operators if there was a need for more information to be made easier to view, they both agreed that there is a great requirement for this as it would help with advertising their services and let others be aware of them.
I have taken both points of view under consideration and believe that the site will have to be modern for the younger generation and very user friendly for the older, navigation will have to be for the older age groups so that they can get to where they want within two or three clicks.

Before I take a survey, I believe the age group that my site will be targeting will be between 18 - 65. When the survey is completed it will give me a better insight to what who the survey will be targeting as I believe it will be a lot narrower than 18-65.

Wednesday, 3 November 2010

Colour Schemes and Typefaces

Starting to look at the layout of my site and what I am going to put in it. I have done some more paper prototyping of the various layouts that I have in mind.

I have also been on Adobe Kuler and been looking at various colour schemes that I could use in my website. I have been looking this first scheme which is full of neutral colours of blue and green. I personally like the colours green and blue in websites as it looks warmer than just a plain site but also looks professional as it doesn't go too extravagant with vibrancy.


I then looked at colour scheme designer, and it let me select a colour and it would pick out another colour that would compliment it. I like the colour blue and think it is a nice, clean, positive colour and looked at it to see what other colours would compliment it.





I too have looked at colorcombos.com to see if they could give me any ideas on colour schemes that I could use. After looking how Translink and Traveline have achieved neutral schemes they both have used turquoise and white with a black colour on typeface for the text areas. Below is an image of the colorcombos.com website and the way in which they implement colours.



I would like to incorporate the colour blue into a site, as I believe it is a tranquil, peaceful colour which is easy to implement into any website. Here are some colour combinations that I will be looking at in further detail as I believe that they do compliment each other very well:

Here are ome other colour schemes I have looked at which take into consideration the turquoise colour that Translink have used. I just tried them out to see if there would be any other colours that would go well with it:



I still prefer the blue colour schemes further up the page although the first turquoise scheme is quite nice and tranquil, it would give the site a sort of a peaceful and calmness about it. I then typed in purple to see what colour schemes would be brought forward to me. I personally feel that purple always compliments gold as the colours are often used together. It is a nice dark, rich colour whereas gold is bright and the contrast is just right.

You can see even in the football jersey above how well both colours go together and how one compliments the other. Below are some colour schemes for purple that I have researched in Adobe Kuler.



I will still go back to my original colour schemes as I feel that they are best to test for my website they are the following two colours below but I am not yet sure which one I will pick yet.

 I might not use all four colours in the palette but may sample one or two depending on how far I wnt to take them. I still feel that the yellow and blue look the best together and will stick by that, so I could see myself using both of those colours more than the rest.


The next thing that I have to look at is the font title. I was thinking of using a font that symbolised transport and found a transport font which is used on road signs by the Department of Transport. The font looks something like the one below. It is a clear sans-serif typeface designed for road signs in the UK.

"It was created between 1957 and 1963 by Jock Kinneir and Margaret Calvert as part of their work as designers for the Department of Transport's Anderson and Worboys committees. All aspects of signing were investigated and tested, initially on the Preston bypass before their introduction on the M1 motorway a year later. The committee looked at examples from other European states as well as the USA but Kinneir and Calvert found them somewhat harsh and unsatisfactory. Instead, they developed a more rounded typeface with distinctive tails to 'a', 't', and 'l', and bar-less fractions, all of which helped legibility."
http://en.wikipedia.org/wiki/Transport_(typeface)

Image courtesy of http://en.wikipedia.org/wiki/File:Road.sign.arp.750pix.jpg
Image and Typeface info courtesy of http://www.tfl.gov.uk/tfl/corporate/media/fonts/

The Johnston typeface has undergone many changes since it was developed for London Underground by Edward Johnston in 1916. It is said to be a humanist sans-serif typeface. As the font associated with London’s transport network for nearly a century, TfL is keen to ensure the Johnston family of fonts is used in a consistent and controlled way.

"Features of the font are the perfect circle of the letter O and the use of a diagonal square dot above minuscule letters i and j and for the full stop. Commas, apostrophes and other punctuation marks are also based on the diagonal square dot." http://en.wikipedia.org/wiki/Johnston_(typeface)

Typeface Choices
"Any typeface can be specified for a website. Whether or not that face is displayed depends on whether or not it’s installed on the user’s system. The list of dependable typefaces has grown a bit though. It used to be limited to Times, Helvetica, Arial, Verdana, and Courier. But these days you can safely add George, Impact, Trebuchet and Comic Sans (though you wouldn't choose Comic Sans now would you?). I would personally add Tahoma and Lucida into that list as well. Clearly this is still a very short list compared to all the typefaces available in print. However, there's nothing stopping you from spec'ing Truesdell, Centaur, or any other typeface of superlative beauty and simply allowing the browser to substitute one of the more certain faces if the perfect typeface is not installed."
http://www.newfangled.com/website_typeface_choices

The above statement really speaks the opinion of many. Helvetica in my own opinion is probably the best typeface to use for the content of the website but for the banner/logo I still haven't found the correct typeface but it is a work in progress.

Friday, 29 October 2010

Typographers & Designers

Eric Gill

Mark Boulten a graphic designer who had Gill Sans as 'Typeface of the Month' said,"Gill Sans was designed by Eric Gill in the 1920’s and issued by Monotype in 1928 to 1930. Eric Gill studied under the calligrapher and stonemason, Edward Johnston, at the Central School in London so therefore it comes as no surprise that Gill Sans is based on his teachers typeface for London Under­ground, Johnston Underground."
Image from "http://www.markboulton.co.uk/journal/comments/typeface-of-the-month-gill-sans"

"The display font is Gill Sans, a classic and elegant sans serif font. Gill designed several excellent fonts, which are widely available. In addition to the display font at this website, I use Gill sans a few places in Enivisioning Information and in Visual Explanations."     -- Edward Tufte, April 19, 2002

Image from"http://en.wikipedia.org/wiki/File:GillSansEG.svg"

Gill Sans different typefaces:

Images from"http://www.prepressure.com/fonts/interesting/gill_sans"

Gills Sans - Light

Gills Sans - Regular

Gills Sans - Italics

Gills Sans Bold

www.frankie.bz/blog/ says "Gill Sans is for sure one of the most used fonts for corporate design in the fashion industry. When a brand claims elegance and self confidence this font is a sure shot."

Such a clean, elegant font that really suits the business/fashion industries as it's such as slender and professional font. A real good font also for the web as it's concise and very easy to read and not monotonous on the eyes.

Wolfgang Weingart

"It was he who ignited the spark of ‘typographic anarchy’ that exploded on the verge of the nineteen nineties." --Keith Tam.

Weingart began teaching at the Basel School of Design, where he was appointed as an instructor of typography by Armin Hoffmann in 1963. He came up with a new approach to typography that put an influence on the development of much of graphic design in the 1990s.
He had a big influence on teaching 'Swiss Typography' which was the use of grid systems to the logical disposition of type and images on the page in an asymmetric layout, along with the use of Sanserif typefaces.

One of his most common pieces of work can be seen below:
Image from: http://www.posterpage.ch/div/news07/n070317a.htm

The next is of his book, 'Weingart - My Way to Typography'. This book gives a view of the influences that have affected the development in his work as both a Typographer and Designer.  
"For the first time readers will see an overview of his work - the author having painstakingly recreated old projects, including the contents of his sketchbooks from the past forty years." --http://www.goodreads.com/book/show/119165.Wolfgang_Weingart


Saul Bass

When researching about different typographers I came across Saul Bass. I actually never heard of him before but when I gathered more information on him I came to like his work. There is something about his font that has a cheerful side to it. It is more like a children's font as it looks groovy and letters don't all look equal in size some are greaer than others. Below is a poster that Bass created for a 1957 film called "Loved in the afternoon".
Image courtesy of Wikipedia - http://en.wikipedia.org/wiki/File:Love_in_the_afternoon_(1957)_-_movie_poster.jpg

All of Bass's posters had a style of  there own. "After his first film project Carmen Jones, he has been said to have collaborated with Otto Preminger and Alfred Hitchcock. His work spanned five decades and inspired numerous other designers." http://en.wikipedia.org/wiki/Saul_Bass

The font is known as "Hitchcock" is said to be a rough, hand cut style that stereotypes the work of Bass. I ten learnt how "in fact, type designer Nick Shinn notes that Bass didn’t do the actual lettering and veteran Robert Trogman adds that Dave Nagata did most of the drawings."
http://typographica.org/2007/on-typography/saul-bass-website-and-hitchcock-font-are-back/

It all began to get a bit confusing as I found out from the website above how "Hitchcock was created by designer Matt Terich as an homage to the iconic lettering that so often appeared in Bass’ title work." Here is the font Hitchcock created by Matt Terich:




Image courtesy of http://typographica.org/2007/on-typography/saul-bass-website-and-hitchcock-font-are-back/

Wednesday, 27 October 2010

Paper Prototyping Logos

"Paper prototyping is a variation of usability testing where representative users perform realistic tasks by interacting with a paper version of the interface that is manipulated by a person ‘playing computer,’ who doesn’t explain how the interface is intended to work."  http://www.paperprototyping.com/

I took a look at how I would begin prototyping by checking out how others have done it. The following image shows how the user created a website from paper prototyping. Obviously he knew exactly what he wanted in his website and the type of layout to suit his needs.

In my case I think that I will be doing some more than this as I don't quite know what type of layout I want and I will be doing some sampling with diagrams as to what I really want it to turn out.

Firstly, I have to think up of a name:

BelfastCommute - This was the first idea that I came up with as I was really just targeting Belfast and the domain name was free at the time, but after a discussion with Paul we both felt that maybe I should target a greater scope 'Northern Ireland'. This was a good plan as I would be able to do a lot more with my website instead of just targeting one specific area. With this name it sounds like it is a 'To Belfast' service whereas with a suitable name it would be a greater service 'To and From Belfast'.

I began doing some sketches and paper prototyping for a logo idea. I had been trying out different names and usingdifferent typefaces, but felt that I should try doing some protoypes.



Some names I brainstormed were NI Cmmuter, Travel2Belfast, JourneyNI and Journi. The las appealed to me as I felt that it was catchy and stuck with it. I then showed Paul McCormick the same ideas and he thought it was a good name for the service.

Travellingni - This logo would be a simple Helvetica font and thecolour would be primary, concise and clean on the eye. I would remove the letters 'L' and instead would place to tyre marks in to still symbolise that it is a form of transport website. I would then try to incorporate the ni into the word travelling to make it stand out a bit more just like the image below.


Commuteni/Commutini/Travellini - This logo would have been something similar, with the colour schemes but instead I got my idea from the bbcni logo which can be seen below only I wanted to elaborate on it a bit more this would be appealing to the user as it would be catchy on the eye and look simple at the same time.


Image courtesy of www.bbc.co.uk/northernireland

Instead of just leaving NI just like this I would add more human like features to it, as if the letter 'I' was a person sitting down travelling on a bus or train.

Here is another logo from NITB Northern Ireland Tourist Board which is a very good idea of how the used the words but changed some of the colours so that the letters 'NI' stand out from the rest. The logo is simple as it just has a shamrock instead of being green the background is and the shamrocks white with a little bit of red at the top of the shamrock to link up with the "NI".



OmniTravel - This next name came to me when Paul McCormick spoke to me about Omnibus being the collective word for buses. I thought that OmniTravel would have been a good name for the website as Omni means all or many and travel... well it's pretty self explanatory! Therefore OmniTravel means all ways of travel with the ni from Omni representing Northern Ireland. For this example I haven't quite thought of the process of designing the font as I have a few ideas about it so far. Something slender and clear maybe a sans-serif font maybe keeping the ni as serif or else bold but I'm in the middle of reviewing it at the moment.

Journi - I felt that this name was most appropriate as it incorporates NI into the word journey. The name journi needs to be easy on the eye yet catchy at the same way. I looked at fonts that would be appropriate to the name, industry and website. Below are some examples of the name and how I have added some symbols to the name to make it stand out more.


A more simple approach to the name with a compass symbol on top of the letter "i" to make it stand out a little more. The aim of the compass symbol is to give the theme of travel and the word journi is travel in northern ireland mainly to Belfast.

Now that I have a name, I need to find out what the layout of the website will be. Firstly I will look at the wire frames of the website taking into consideration the pixels size of each individual aspect. Below is an image of the wire frames of the home page and a standard layout for the rest of the website. Firstly is an image of the homepage


The width of the main contect will be 900 pixels. The logo/banner, navigation and footer will be 850 pixels. The contents page will be 600 pixels and the news feed will be 250 pixels as well as each of the link divs along the bottom will also be 250 pixels.

The next is the same layout for the rest of the pages:

 The only main difference between the two page wireframes is that there will be nolinks as such along the bottom of the page as indicated on the image above. The only other difference will be the length of the contents page as it will vary from each page.

Here is my first paper prototype of some of the pages that will make my website. As you can see I have done these sketches before I had come up with the name. The logo will be in the banner and it will visually enhance the website as the banner maximises the advertisement of the website.
The navigation process will be quite simple as I want to make it visually and practical for all age groups that I will be targeting. I then placed a space at the bottom right of the screen an advertising area, but now I feel that an update process would be more beneficial as it will inform the clients rather than taking them away from the site with advertisements. 




I have been research 960 layout system for grids and wire framing which enables the client to alter a 12-column grid which is divided into portions that are 60 pixels wide. Each column has 10 pixels of margin on the left and right, which create 20 pixel wide gutters between columns. It is a great system for getting the layout of your site exact.


"The premise of the system is ideally suited to rapid prototyping, but it would work equally well when integrated into a production environment. There are printable sketch sheets, design layouts, and a CSS file that have identical measurements." http://960.gs/

Now that I have analysed these features I will be creating a prototype for the structure and layout of the Journi website. Below is a prototype of the Homepage:


This is a first approach to what way I would like to see they way in which my end product will appear. It looks quite sophisticated yet simple at the same time. There doesn't seem to be anything to hard for the user to cope with, instead I have tried to go with the same approach as National Express.





The About page looks slightly similar to the Homepage here with some adjustments to the view of the content. The county or counties page will look something similar to the above image but I feel that I might add a search bar onto this page as it may make things easier for the client. This search bar or journey finder may prove to be a great addition to the site and improve the usability and its practicality.


What if?
Just a thought but when I was doing some prototyping at the beginning I made some sketches of how I would like my website to look in application form for the iPhone or other forms of Phone with applications:

Not the best of sketches but it would look something similar to this. When the user selects the county of their choice just like with the website it will show all of the services available with the name of the operator beside them. Below is another similar drawing that shows the features of the App. It will demonstrate all of the pages and what some of their functions are:


Friday, 22 October 2010

Research


After reading a UK Tourism brochure, it said that maximising the size of your banner will also increase the advertising potential. They said "Carefully scheduled, cleverly positioned and properly managed banner advertising can actually add to the appeal and scope of your destination website and of course is another way of generating extra revenue from your online presence." I obtained this information from the new vision section of the Destination UK booklet, issue 37. I feel that the above quote put it into perspective, one of the main features of the website that will catch the user's eye.

"The Google Maps API is one of those clever bits of Google technology that helps you take the power of Google Maps and put it directly on your own site. It lets you add relevant content that is useful to your visitors and customise the look and feel of the map to fit with the style of your site." - Google Maps Team

After checking out other similar travel comparison websites I have an idea of what I want to do, but the question is can I do it? It may take some time but I will keep looking at tutorials to find my way around the aspects. I had been looking at Google API and how my website would benefit from them. I have looked at various websites and seen how they have used them which I feel adds to the website it gives more visual and interactive aspects for the user to take a look at.

Below is a great website for help with Google Maps API. I t begins with the basics and goes right up to the advanced end of the spectrum from how to add markers to Geocoding UK Postcodes. I have looked through some of the points and found them interesting yet quite difficult. Here is a piece of code just to begin with that I was toying with:


var point = new GPoint(-79.90138, 43.65654);
      GEvent.addListener(marker, "click", function() {
        marker.openInfoWindowHtml("Something");
      });
      map.addOverlay(marker);

      var point = new GPoint(-78.89231, 43.91892);
      GEvent.addListener(marker, "click", function() {
        marker.openInfoWindowHtml("Something else");
      });
      map.addOverlay(marker);


There are over eighty pages of information on Google Maps API for beginners, advanced and just for the fun of it!
I looked at another piece of code from it to see how I could use custom events such as a to and from output to "get directions" from A to B to C. Firstly I create the map:


// create the map
      var map = new GMap2(document.getElementById("map"));
      map.addControl(new GLargeMapControl());
      map.addControl(new GMapTypeControl());
      map.setCenter(new GLatLng(43.907787,-79.359741), 9);

The Next thing I do is figure out code to get the latitude and longitude of the markers:

var request = GXmlHttp.create();
      request.open("GET", "example.xml", true);
      request.onreadystatechange = function() {
        if (request.readyState == 4) {
          var xmlDoc = GXml.parse(request.responseText);
          // obtain the array of markers and loop through it
          var markers = xmlDoc.documentElement.getElementsByTagName("marker");
          
          for (var i = 0; i < markers.length; i++) {
            // obtain the attribues of each marker
            var lat = parseFloat(markers[i].getAttribute("lat"));
            var lng = parseFloat(markers[i].getAttribute("lng"));
            var point = new GLatLng(lat,lng);
            var html = markers[i].getAttribute("html");
            var label = markers[i].getAttribute("label");
            // create the marker
            var marker = createMarker(point,label,html);
            map.addOverlay(marker);
          }

Once this is added there are some more small features that are to be added to make the map fully functional and it will turn out like the image below:

Image Courtesy of http://www.bisphamchurch.org.uk/ - http://econym.org.uk/gmap/

The first website that i took a look at was www.nationalexpress.com which allows the user to input their postcode and the the map will show up bus stops near the selected area.


I thought that this was a good idea as it would be easy for someone not familiar with the area they would be able to get a visual view on it. My own idea would be focusing on Northern Ireland and so may be worth having this type of API as Northern Ireland is a great tourist friendly area so people from outside the country would be able to use the transport to get around.
Also after looking at an IMD Student's work from last year belfi.co.uk I saw how they made use of Google Maps API to show all of the wifi hotspots within the Belfast area. Each hotspot is represented by a wifi symbol and enables the user to see any hotspot near them. When the user clicks on the certain hotspot it gives feedbeack of the address of the free wifi and lets the user rate it with a five star rating scheme.


After looking at APIs, I was looking at other user input feeds such as twitter. I was looking at maybe having some sort of mobile texting feed so that if there were delays such as accidents or weather conditions that the operator could text into this feed or tweet to it providing it was safe to do so giving a live feed to the public. I have noticed that more and more companies are using twitter and linking it to their own website as an update feed, such as the IMD website, which is great for checking updates and seeing what people have to say with regards to the subject.

I believe that this sort of update feed would benefit my website as I would be able to allow operators to update services that they may be on, at that moment in time so that they will be able to tell their passengers that they will be late turning up due to collisions or traffic congestion.
I took a look at how translink have may their customers aware of problems. Translink have their own feed which they update on a 30 minute basis which interacts with the customers as they are able to see which service is affected and for how long. I really liked this idea because it keeps the audience always alert and is an incentive to keep them coming back all the time for informative updates.

Here is a piece of code I have found that would link my own twitter feed up to my website if I was to insert the following:

<script src="http://widgets.twimg.com/j/2/widget.js%22%3E%3C/script>
<script>
new TWTR.Widget({
  version: 2,
  type: 'profile',
  rpp: 4,
  interval: 6000,
  width: 250,
  height: 300,
  theme: {
    shell: {
      background: '#333333',
      color: '#ffffff'
    },
    tweets: {
      background: '#333333',
      color: '#ffffff',
      links: '#ffffff'
    }
  },
  features: {
    scrollbar: false,
    loop: false,
    live: false,
    hashtags: true,
    timestamp: true,
    avatars: false,
    behavior: 'all'
  }
}).render().setUser('Declan_Mc_Anulty').start();
</script>

This is the source that I use on my own page to incorporate my own twitter account on my webpage. The code allows twitter to send new updates that I post on it to my website so people can view what I have said without logging into twitter. This is the sort of feature that I wish to include on my Journi website so that updates can be made easily whether it is by internet or via their phone.

I have also been looking at hotscripts.com which is great and full of ideas for adding pieces of code. It will give me help on a variety of things from blogs, mailing list managers to user management and ASP. It has given me ideas on linking up blogger account so that the feed will appear on my own website. I also thought that user authentication was a good idea maybe for a client area within my website and had thought about a forum or discussion area so that users could compare and rate the various operators in Northern Ireland.

forms of user login and registration from toddwoolums.com

If I decide to use a forum on my website I have also been looking at spyka.net which will show me step by step guides of setting up my own forum. Below is what the end product would look like if I were to use the aided tutorials as well as the start off template for the forum.

Is a forum good or bad?
A forum sounds like a great idea so that commuters can tell everyone else about their experience of the service that they used an whether or not that they would recommend it to others. On the other hand a forum can sometims cause controversy, although I will have control over it I have seen from other forums and message boards how people's identification has been used without their permission to slate others which could bring a very negative aspect to my site, if one person isn't satisfied with a service they then tell everyone and the operators numbers decline due to one negative comment. 










Facebook...

I will have a facebook profile for my website also, as it is best to keep up to date with the younger audience with accounts, such as university students as facebook has over 500million active users, with more than 150million mobile users, there is a greater chance of younger audience "adding" this to their own portfolio so that they can regularly check on information.

How does Facebook help others advertise and grow their business?

I have done some more indepth research on how it can improve your popularity with your customers and growth of the business. One company's Facebook page who are in the transport sector is J.J. Kavanagh Coach Hire. Kavanaghs have over three thousand fans that follow them on Facebook. This demonstrates the reputation that they have grown and how Facebook has helped to develop it even more with the youth and commuters. Kavanagh's use Facebook to promote their vast majority of services throughout the country. They also use it to keep in contact with their customers which helps improve their image. On their Facebook page they have a wall alike everyone else where they communicate on a daily basis with their passengers who may have questions that they need answered before travelling. They hav also created other "pages" where they have posted their service timetables along with a reviews section where customers have created their own opinion of the service that was provided to them.

I think that if Journi was to use Facebook it would promote the service even more alike Kavanaghs, it will have its own website but to keep in touch with others it will have a Facebook page also to communicate with commuters that will be benefiting from the main site.

Below is an image of Kavanagh's Facebook page allowing you to see the various comments that people leave and how they get such quick responses. I have seen from this page that they are also "friends" with other coach operators, so this must mean that it is the norm for most coach operators to be able to promote their services.

Image source courtesy of http://www.facebook.com/JJKavanagh#!/JJKavanagh?v=wall